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Wednesday, July 5, 2017

A Really Useful Remote Support Tool


Being able to access a PC remotely, from another computer or device, is really useful. It means you can work on your computer and your files when you're away from your desk. It means you can offer help and assistance to a friend, colleague or family member if they are having technical problems.
Windows includes remote access features as standard, but the Home versions of the OS only allow dialing out, not in. And if you use Windows 10 and have allowed the upgrade to the Creators Update edition, you may even find that your existing remote desktop connections no longer work. It's a known problem, apparently.
WaykNow is a program that allows you to remotely access a computer, or to allow someone else to remotely access yours. It's more of a screen share than remote access, which means that both sides can see what's going on. Great for tech support.
WaykNow is free for personal use, and is a 1.7 MB download from HERE in 32- and 64-bit versions. It's also portable so will work straight away without needing to be installed. Plus there are iOS and Android versions too, so you can access your PC from your phone if you want.
The site is reputable according to Web of Trust, and the download is malware-free according to VirusTotal.

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